Common Issues with VPS Login Failures

　　There are several reasons why a remote connection to a VPS might fail. Common issues and solutions include:

·Remote Access Failure

　　Solutions::

　　1 Open the WikiFX APP, go to [My] - [My VPS] to check if the VPS status is normal. If the VPS has been reclaimed, access is no longer possible. If the status is normal, verify that the IP entered is correct.

　　2 If the VPS is active and the IP is correct, check if there's a normal network communication from your local machine to the VPS.

　　Method: Type “CMD” in the run area or search bar to open the DOS command window.

　　Enter “ping + vps ip”, then press enter.

　　If “Request timed out” appears, it indicates poor network communication between your local machine and the VPS. Consider changing your local network or canceling and re-opening a VPS in another region.

　　If connection speed is normal but issues persist, contact online customer service for assistance.

·Username or Password Verification Failure

　　Solutions::

　　1 Open WikiFX APP, go to [My] - [My VPS], and check if the username and password for your VPS is entered correctly.

　　2 If the username and password are correct, try restarting your VPS or changing its password before attempting to log in again.

　　Note: When setting a VPS password, use a complex combination of letters, numbers, and special characters to prevent easy breaches.

　　Weak Password Example: Aa123456

　　Strong Password Example: U7bq&uk$ZR8GLwAr